Privacy Policy

Effective Date: 01 May 2026
Last Updated: 02 June 2026

Welcome to Sameday Repair. We are committed to protecting the privacy and security of our customers and website visitors. This Privacy Policy describes how we collect, use, store, and protect your personal information when you access our website, contact us, or use our appliance repair and maintenance services.

By accessing our website or using our services, you agree to the practices described in this Privacy Policy.

1. About Us

Sameday Repair provides professional repair, maintenance, installation, and support services for household appliances and related equipment. We strive to maintain the highest standards of customer service while ensuring the privacy and protection of customer information.

2. Information We Collect

We may collect information directly from you when you contact us, request services, submit forms, or communicate with our team.

Personal Information

The personal information we may collect includes:

• Full Name

• Mobile Number

• Email Address

• Service Address

• Billing Information

• Service Request Details

• Communication History

Technical Information

When you visit our website, certain information may be collected automatically, including:

• IP Address

• Browser Type and Version

• Device Information

• Operating System

• Website Usage Data

• Date and Time of Visits

• Referring Website Information

Service Information

We may collect information related to appliances, repair history, warranty details, and service records necessary to provide requested services.

3. How We Use Your Information

The information we collect may be used for the following purposes:

• Scheduling service appointments

• Providing appliance repair services

• Processing customer inquiries

• Managing customer accounts

• Improving service quality

• Sending service updates and notifications

• Providing customer support

• Maintaining business records

• Preventing fraud and unauthorized activities

• Complying with legal and regulatory requirements

4. Legal Basis for Processing Information

We process customer information when necessary to:

• Provide requested services

• Fulfill contractual obligations

• Comply with legal requirements

• Protect legitimate business interests

• Improve customer experience

5. Communication with Customers

We may contact customers through:

• Phone Calls

• SMS Messages

• Email Communications

• Website Contact Forms

These communications may relate to appointment confirmations, service updates, customer support, and other service-related matters.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance website functionality and improve user experience.

Cookies may be used to:

• Remember user preferences

• Analyze website traffic

• Improve website performance

• Provide a better browsing experience

Users can manage cookie preferences through their browser settings.

7. Information Sharing

Sameday Repair does not sell, rent, trade, or distribute customer information to third parties for marketing purposes.

Information may be shared only under the following circumstances:

• When required by law

• To comply with legal obligations

• To protect company rights and property

• To prevent fraud or security threats

• With trusted service providers assisting in business operations under confidentiality agreements

8. Third-Party Services

Our website may use trusted third-party services, including but not limited to:

• Website Hosting Providers

• Analytics Services

• Advertising Platforms

• Communication Tools

• Payment Processing Providers

These providers may collect information according to their own privacy policies.

9. Google Services

Our website may use Google services including Google Ads, Google Analytics, and related technologies to improve advertising effectiveness and website performance.

Google may collect certain information through cookies and tracking technologies. Users may review Google’s privacy practices directly through Google’s official privacy resources.

10. Data Security

We take appropriate technical, administrative, and physical security measures to protect personal information from unauthorized access, misuse, disclosure, alteration, or destruction.

Security measures may include:

• Secure Website Infrastructure

• Access Control Procedures

• Data Protection Protocols

• Limited Access to Customer Information

While we strive to protect customer information, no online system can guarantee complete security.

11. Data Retention

Customer information is retained only as long as necessary to:

• Provide services

• Maintain service records

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

After retention periods expire, information may be securely deleted or anonymized.

12. Customer Rights

Customers may request:

• Access to personal information

• Correction of inaccurate information

• Deletion of personal information where legally permitted

• Information regarding how personal data is used

Requests may be submitted using the contact information provided below.

13. Children’s Privacy

Our services are intended for adults and homeowners. We do not knowingly collect personal information from individuals under the age of 18.

If such information is discovered, appropriate steps will be taken to remove it.

14. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of external websites.

Users should review the privacy policies of any third-party websites they visit.

15. Limitation of Liability

While Sameday Repair implements reasonable security measures, we cannot guarantee absolute security of information transmitted over the internet. Users acknowledge that transmission of information occurs at their own risk.

16. Changes to This Privacy Policy

We reserve the right to modify, update, or replace this Privacy Policy at any time.

Any changes will become effective immediately upon posting on this page. Continued use of our website and services after updates constitutes acceptance of the revised Privacy Policy.

17. Contact Information

For questions, concerns, or requests regarding this Privacy Policy, please contact us:

Sameday Repair
Website: https://samedayrepair.in
Email: samedayrepairindia@gmail.com

We are committed to addressing privacy-related concerns promptly and professionally.

Last Updated: 02 June 2026